1. Information We Collect

Account Information: Name, email, phone number, company name, and other details you provide when signing up, requesting a demo, or contacting us.

Usage Data: Interactions with the Valuez AI dashboard, AI agent activity, widget usage, logs, timestamps, and analytics.

Voice & Call Data: Audio recordings, transcripts, insights, and call metadata generated during interactions with Valuez AI AI agents.

Technical Data: IP address, device details, browser type, cookies, and performance metrics.

2. How We Collect Information

Directly from You: When you sign up, request a demo, contact support, submit forms, or integrate APIs.

Automatically: Through cookies, analytics tools, platform usage logs, and AI interactions.

From Integrations: When you connect CRM systems, messaging platforms, call providers, or external APIs.

3. How We Use Your Information

• To operate, maintain, and improve the Valuez AI Platform.
• To securely train machine learning models for internal use (never for public models).
• To enhance AI accuracy, intent detection, and agent performance.
• To provide customer support, troubleshooting, and platform updates.
• To secure systems, prevent abuse, and maintain integrity of the platform.

4. Data Security & Storage

Valuez AI uses industry-standard encryption, access controls, audit logs, and secure cloud storage. Voice data and call transcripts are safeguarded using enterprise-grade security protocols.

5. Third-Party Services

We may integrate with third-party tools such as CRM systems, communication APIs, analytics platforms, and call providers. We do not sell or share your personal data for advertising or commercial resale.

6. Your Rights

• Request access to your data stored by Valuez AI.
• Ask for correction or deletion of your personal information.
• Opt out of communication or data tracking where applicable.
• Request export of your data in a machine-readable format.

7. Changes to This Policy

Valuez AI may update this Privacy Policy periodically. All updates will be posted on this page with the revised date.

8. Contact Us

For questions about this Privacy Policy or to request data access, you may contact us at:

Email: buddy@valuez.ai
Mobile: +91 9028012728

9. Last Updated

April 1, 2026