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Agentic AI Platform for E-commerce

Voice & Conversational AI Built for E-commerce Businesses

Deploy intelligent AI agents across your e-commerce journey, automate support, recover carts, and increase conversions with real-time, personalized conversations across every channel.

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Live Voice Interaction

"मेरा ऑर्डर गलत पते पर डिलीवर हो गया है । क्या मुझे रिफंड या दोबारा शिपमेंट मिल सकता है??"

Marathi → AI Agent responding in <1.2s
25%+
Increase in Conversions
9+
Language Accessibility
40%
Lower Cart Abandonment
Core Platform

Four capabilities, one unified engine

STT Speech-to-Text

Convert customer voice queries into structured inputs in real time for faster and accurate responses across support and shopping journeys.

TTS Text-to-Speech

Respond with natural, human-like voice interactions for order updates, product info, and support conversations.

STS Speech to Speech

Enable real-time voice conversations and multilingual interactions without switching channels or losing context.

Agentic AI Conversational AI

AI agents that understand intent, guide shoppers, recover carts, answer queries, and take actions like placing orders or tracking deliveries.

Pain Points Solved

Real challenges, real solutions

01. Slow Customer Support

Instant responses replace delays, improving satisfaction and reducing drop-offs.

02. High Cart Abandonment

AI guides users through decisions, removing confusion during checkout.

03.Repetitive Queries at Scale

Automate FAQs, order queries, and support conversations without human dependency.

04. Limited Multilingual Support

Language barriers impact sales while AI enables seamless multilingual conversations.

05.High Support Costs

Manual support increases costs while AI reduces dependency on human agents.

06. Disconnected Channels

Fragmented communication impacts experience while AI unifies omnichannel interactions.

Industry Solutions

Built for every stage of the e-commerce funnel

Guide customers from discovery to purchase with real-time recommendations

  • 01
    Smart product suggestions based on browsing behavior.
  • 02
    Personalized offers and upsell prompts.
  • 03
    Voice and chat-based product search.
Shopping Assistant Workflow
Customer browses or searches Behavior tracked in real time across device and channel.
AI surfaces relevant products Matches intent with catalog - within 1.4 seconds.
Personalized offer delivered Discount or upsell nudge based on purchase history.
Interaction logged to dashboard Conversion data captured for merchandising analytics.

Resolve high-volume queries instantly without human dependency

  • 01
    Order tracking and live delivery updates.
  • 02
    Returns, refunds, and exchange handling.
  • 03
    FAQ automation across all channels.
Support Workflow
Customer sends query Via WhatsApp, chat, email, or voice, no app needed.
AI classifies intent instantly Routing logic resolves 85%+ without escalation.
Resolution delivered Order status, return label, or refund initiated automatically.
Ticket closed and logged CSAT collected and synced to helpdesk dashboard.

Reduce drop-offs with real-time AI assistance at every checkout step

  • 01
    Abandoned cart reminders via WhatsApp and SMS.
  • 02
    Smart discount and offer nudges.
  • 03
    Guided checkout via voice and chat.
Cart Recovery Workflow
Cart abandoned detected Trigger fires after configurable inactivity threshold.
Personalized reminder sent Product image, saved price, and urgency copy delivered.
Smart discount applied Offer calibrated to customer LTV and margin rules.
Checkout completed Conversion event recorded with attribution data.

Enable faster, hands-free shopping experiences with voice AI

  • 01
    Place and reorder using voice commands.
  • 02
    Voice-based product navigation and browsing.
  • 03
    Multilingual voice interactions supported.
Voice Commerce Workflow
Customer speaks command Works on basic phones - no smartphone required.
AI interprets intent Understands dialect and query context in local language.
Product or reorder confirmed Voice confirmation with order summary read back.
Order placed and tracked Delivery updates pushed via call or SMS automatically.

Unify conversations across every customer touchpoint seamlessly

  • 01
    Website, mobile app, and WhatsApp integration.
  • 02
    Social media and voice call coverage.
  • 03
    Single unified view of customer interactions.
Omnichannel Workflow
Customer initiates on any channel Web, app, WhatsApp, Instagram, or phone, all connected.
Unified profile resolved Past interactions, orders, and preferences fetched instantly.
Contextual response delivered AI continues conversation with full history awareness.
Cross-channel data synced Single customer record updated across all platforms.

Drive retention and repeat purchases automatically after every order

  • 01
    Feedback and review collection at optimal timing.
  • 02
    Cross-sell and upsell recommendations post-delivery.
  • 03
    Loyalty program updates and reward notifications.
Post-Purchase Workflow
Order delivered Delivery confirmation triggers post-purchase sequence.
Review request sent Personalized ask with product photo, timed for peak response.
Next purchase suggested Complementary product surfaced based on what was bought.
Loyalty points updated Reward balance communicated with next redemption nudge.
Deployment

Go live in days, not months

1
Define Your Use Case

Identify key workflows-support automation, cart recovery, or sales assistance. We configure AI to match your goals.

2
Train on Your Store Data

Upload product catalogs, FAQs, and past interactions. AI learns your business context quickly.

3
Deploy Across Channels

Launch on website, apps, WhatsApp, and voice channels simultaneously from one platform.

4
Monitor & Optimize

Track conversions, engagement, and resolutions with real-time insights. Continuously improve performance.

Why Choose Us

Built for conversions, not just conversations

  • Conversion-Focused AI
    Not just support automation, our AI actively guides users toward purchase decisions, improving conversions at every step.
  • E-commerce Ready, Not Generic AI
    Pre-built workflows for product discovery, cart recovery, checkout assistance, and post-purchase engagement.
  • Omnichannel by Default
    Deploy across website, WhatsApp, mobile apps, voice calls, and social platforms—without managing separate systems.
  • Real-Time Personalization
    AI adapts responses based on user behavior, preferences, and context to deliver relevant recommendations instantly.
FAQ's

Got Questions? We've Got Answers.

AI integrates via APIs with platforms like Shopify WooCommerce and custom systems.

Yes, it uses Automatic Speech Recognition to convert voice into text instantly enabling accurate processing faster responses and seamless conversational experiences.

Yes it supports multiple languages using advanced speech and text models.

Yes, it can be trained using product catalogs FAQs historical interactions and business data to deliver accurate personalized and context aware responses.
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